Protected: Credit card, temporal and permanent block

Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by increasing the product capabilities enabling them to self…

Protected: Credit card growth strategy & status design

Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by reducing the 27,000 monthly call center inquiries about…

Protected: Kamina, financial prevention and education startup

Kamina is a prevention tech platform that enhances financial well-being by partnering with institutions to create an inclusive ecosystem. It provides financial education, projection tools,…

Protected: Credit card, temporal and permanent block

Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by increasing the product capabilities enabling them to self…

  • Strategy

    Product, UX, Service Design

  • Design

    UX/UI, Service Design

  • Client

    Banco Pichincha

  • Role

    Senior Product Designer

View Project

Protected: Credit card growth strategy & status design

Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by reducing the 27,000 monthly call center inquiries about…

  • Strategy

    Product, UX, Service Design

  • Design

    Design Research, Jobs to be done, UI/UX Design, Workshops facilitation, Usability Testing, Wireframes, Prototypes

  • Client

    Banco Pichincha

  • Role

    Senior Product Designer

View Project

Protected: Kamina, financial prevention and education startup

Kamina is a prevention tech platform that enhances financial well-being by partnering with institutions to create an inclusive ecosystem. It provides financial education, projection tools,…

  • Strategy

    Business, Service, Product, Research

  • Design

    Business Design, Product design, Design Research,

  • Client

    Kamina

  • Role

    Head of Product

View Project