Designing a Self-Service B2B Portal for Customs Storage Transparency

Designed a B2B self-service portal for a customs storage company to improve transparency, reduce manual processes, and give clients real-time access to their stored…

Improving UX for Insurance Platforms

Redesigned the mobile app and corporate portal of an insurance provider to improve usability and service access. Focused on simplifying key user actions and…

Credit card, temporal and permanent block

Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by increasing the product capabilities enabling them to self…

Designing a Self-Service B2B Portal for Customs Storage Transparency

Designed a B2B self-service portal for a customs storage company to improve transparency, reduce manual processes, and give clients real-time access to their stored…

  • Strategy

    Product strategy, UX Strategy, Information Architecture Strategy

  • Design

    RFP Designer Consultant, Product Designer, Design Researcher

  • Client

    Anonymized

  • Role

    RFP Designer Consultant, Product Designer, Design Researcher

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Improving UX for Insurance Platforms

Redesigned the mobile app and corporate portal of an insurance provider to improve usability and service access. Focused on simplifying key user actions and…

  • Strategy

    Product, Research

  • Design

    Product Design, Design Research, UX Design & Prototiping, UI Design

  • Client

    Anonymized

  • Role

    RFP Designer Consultant, Product designer, Service Designer, Human Centric Design Consultant

View Project

Credit card, temporal and permanent block

Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by increasing the product capabilities enabling them to self…

  • Strategy

    Product, UX, Service Design

  • Design

    UX/UI, Service Design

  • Client

    Banco Pichincha

  • Role

    Senior Product Designer

View Project