Designing a Self-Service B2B Portal for Customs Storage Transparency
Designed a B2B self-service portal for a customs storage company to improve transparency, reduce manual processes, and give clients real-time access to their stored…
Improving UX for Insurance Platforms
Redesigned the mobile app and corporate portal of an insurance provider to improve usability and service access. Focused on simplifying key user actions and…
Credit card, temporal and permanent block
Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by increasing the product capabilities enabling them to self…
Credit card growth strategy & status design
Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by reducing the 27,000 monthly call center inquiries about…
Retail banking Salesforce CRM, design for adoption
Banco Pichincha, one of the largest banks in Ecuador, faces the challenge of modernizing its sales employee experience to ensure seamless adoption of the…
bbluue, emotional memories app
BBluue was a startup focused on enhancing people’s well-being through technology. In an era of rapid advancements in internet technology, there’s a growing need…
Plant stimuli, experimenting with plants and music
This is the final presentation and the process while creating this art interactive piece during my studies in Applications and implications of digital fabrication…
Knok, the home exchange travel experience
Knok is a platform that connects travelers, allowing them to exchange homes and enjoy comfortable, authentic living experiences curated by like-minded owners who share…