Designing a Self-Service B2B Portal for Customs Storage Transparency

Designing a Self-Service B2B Portal for Customs Storage Transparency

Design Research Latest Product Design
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Improving UX for Insurance Platforms

Improving UX for Insurance Platforms

Design Research Latest Product Design
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Credit card, temporal and permanent block

Credit card, temporal and permanent block

Design Research Latest Product Design Service Design
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Credit card growth strategy & status design

Credit card growth strategy & status design

Design Research Product Design Service Design
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Retail banking Salesforce CRM, design for adoption

Retail banking Salesforce CRM, design for adoption

Design Research Product Design Service Design
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bbluue, emotional memories app

bbluue, emotional memories app

Business Design Design Research Product Design Service Design
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Plant stimuli, experimenting with plants and music

Plant stimuli, experimenting with plants and music

Design Research Product Design
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Knok, the home exchange travel experience

Knok, the home exchange travel experience

Design Research Product Design
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Design Research Latest Product Design
May 9, 2025

Designing a Self-Service B2B Portal for Customs Storage Transparency

Designed a B2B self-service portal for a customs storage company to improve transparency, reduce manual processes, and give clients real-time access to their stored…

  • Strategy

    Product strategy, UX Strategy, Information Architecture Strategy

  • Design

    RFP Designer Consultant, Product Designer, Design Researcher

  • Client

    Anonymized

  • Role

    RFP Designer Consultant, Product Designer, Design Researcher

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Design Research Latest Product Design
April 15, 2025

Improving UX for Insurance Platforms

Redesigned the mobile app and corporate portal of an insurance provider to improve usability and service access. Focused on simplifying key user actions and…

  • Strategy

    Product, Research

  • Design

    Product Design, Design Research, UX Design & Prototiping, UI Design

  • Client

    Anonymized

  • Role

    RFP Designer Consultant, Product designer, Service Designer, Human Centric Design Consultant

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Design Research Latest Product Design Service Design
November 29, 2024

Credit card, temporal and permanent block

Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by increasing the product capabilities enabling them to self…

  • Strategy

    Product, UX, Service Design

  • Design

    UX/UI, Service Design

  • Client

    Banco Pichincha

  • Role

    Senior Product Designer

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Design Research Product Design Service Design
November 29, 2024

Credit card growth strategy & status design

Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by reducing the 27,000 monthly call center inquiries about…

  • Strategy

    Product, UX, Service Design

  • Design

    Design Research, Jobs to be done, UI/UX Design, Workshops facilitation, Usability Testing, Wireframes, Prototypes

  • Client

    Banco Pichincha

  • Role

    Senior Product Designer

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Design Research Product Design Service Design
June 12, 2021

Retail banking Salesforce CRM, design for adoption

Banco Pichincha, one of the largest banks in Ecuador, faces the challenge of modernizing its sales employee experience to ensure seamless adoption of the…

  • Strategy

    Service strategy, System strategy, UX Strategy, Go-To-Martket

  • Design

    Design Research, UI/UX Design, Workshops facilitation, Usability Testing, Wireframes, Prototypes

  • Client

    Banco Pichincha

  • Role

    Senior Product Designer

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Business Design Design Research Product Design Service Design
June 15, 2017

bbluue, emotional memories app

BBluue was a startup focused on enhancing people’s well-being through technology. In an era of rapid advancements in internet technology, there’s a growing need…

  • Strategy

    Management, Product, UX, Service Design

  • Design

    Service Design, User Experience Design, User Interface Design,

  • Client

    BBluue

  • Role

    Scrum Master, Senior Product Designer

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Design Research Product Design
November 29, 2014

Plant stimuli, experimenting with plants and music

This is the final presentation and the process while creating this art interactive piece during my studies in Applications and implications of digital fabrication…

  • Strategy

    UX Strategy, Industrial Design,
Production Strategy

  • Design

    Interface design, Digital Fabrication & manufacturing, 3D design, Electronic board design & production

  • Client

    Fab Lab Barcelona

  • Role

    Senior Industrial Product Designer

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Design Research Product Design
June 15, 2012

Knok, the home exchange travel experience

Knok is a platform that connects travelers, allowing them to exchange homes and enjoy comfortable, authentic living experiences curated by like-minded owners who share…

  • Strategy

    Product, UX

  • Design

    Design Research, UI/UX Design, Usability Testing, Wireframes, Prototypes

  • Client

    Knok

  • Role

    Senior Product Designer

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