Protected: Credit card, temporal and permanent block

Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by increasing the product capabilities enabling them to self…

Protected: Credit card growth strategy & status design

Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by reducing the 27,000 monthly call center inquiries about…

Protected: Kamina, financial prevention and education startup

Kamina is a prevention tech platform that enhances financial well-being by partnering with institutions to create an inclusive ecosystem. It provides financial education, projection tools,…

Protected: Retail banking Salesforce CRM, design for adoption

Banco Pichincha, one of the largest banks in Ecuador, faces the challenge of modernizing its sales employee experience to ensure seamless adoption of the…

bbluue, emotional memories app

BBluue was a startup focused on enhancing people’s well-being through technology. In an era of rapid advancements in internet technology, there’s a growing need…

Protected: Credit card, temporal and permanent block

Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by increasing the product capabilities enabling them to self…

  • Strategy

    Product, UX, Service Design

  • Design

    UX/UI, Service Design

  • Client

    Banco Pichincha

  • Role

    Senior Product Designer

View Project

Protected: Credit card growth strategy & status design

Banco Pichincha, one of Ecuador’s largest banks, is focused on enhancing its customer service model by reducing the 27,000 monthly call center inquiries about…

  • Strategy

    Product, UX, Service Design

  • Design

    Design Research, Jobs to be done, UI/UX Design, Workshops facilitation, Usability Testing, Wireframes, Prototypes

  • Client

    Banco Pichincha

  • Role

    Senior Product Designer

View Project

Protected: Kamina, financial prevention and education startup

Kamina is a prevention tech platform that enhances financial well-being by partnering with institutions to create an inclusive ecosystem. It provides financial education, projection tools,…

  • Strategy

    Business, Service, Product, Research

  • Design

    Business Design, Product design, Design Research,

  • Client

    Kamina

  • Role

    Head of Product

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Protected: Retail banking Salesforce CRM, design for adoption

Banco Pichincha, one of the largest banks in Ecuador, faces the challenge of modernizing its sales employee experience to ensure seamless adoption of the…

  • Strategy

    Service strategy, System strategy, UX Strategy, Go-To-Martket

  • Design

    Design Research, UI/UX Design, Workshops facilitation, Usability Testing, Wireframes, Prototypes

  • Client

    Banco Pichincha

  • Role

    Senior Product Designer

View Project

bbluue, emotional memories app

BBluue was a startup focused on enhancing people’s well-being through technology. In an era of rapid advancements in internet technology, there’s a growing need…

  • Strategy

    Management, Product, UX, Service Design

  • Design

    Service Design, User Experience Design, User Interface Design,

  • Client

    BBluue

  • Role

    Scrum Master, Senior Product Designer

View Project